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	<title>Comments on: 10 Golden Rules for Software Support</title>
	<link>http://www.alittlemadness.com/2006/09/08/10-golden-rules-for-software-support/</link>
	<description>A man needs a little madness, or else he never dares cut the rope and be free. -Nikos Kazantzakis</description>
	<pubDate>Wed, 07 Jan 2009 00:59:25 +0000</pubDate>
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		<title>By: Nick Menere</title>
		<link>http://www.alittlemadness.com/2006/09/08/10-golden-rules-for-software-support/#comment-1647</link>
		<author>Nick Menere</author>
		<pubDate>Fri, 08 Sep 2006 04:28:54 +0000</pubDate>
		<guid>http://www.alittlemadness.com/2006/09/08/10-golden-rules-for-software-support/#comment-1647</guid>
		<description>Hey mate,

I totally agree.  It is amazing how willing and patient customers are to help out if shown a little love and respect.

Cheers,
Nick</description>
		<content:encoded><![CDATA[<p>Hey mate,</p>
<p>I totally agree.  It is amazing how willing and patient customers are to help out if shown a little love and respect.</p>
<p>Cheers,<br />
Nick</p>
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