a little madness

A man needs a little madness, or else he never dares cut the rope and be free -Nikos Kazantzakis

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Pulse Pricing Updates

To all Pulse customers, existing and potential, a bit of news: we’ve applied some long-overdue changes to pricing. Well, not changes so much as clarification! Since the initial release of Pulse we’ve always favoured an up-front pricing policy. We loathe hidden pricing designed to lure you into a lengthy, pushy sales process. So our sales front page has always included pricing information.

However, the pricing on the page didn’t show the full reality. We had three tiers of pricing for 1, 5 and 15 agents, then the option of license 10 packs on top. In practice customers often asked a few questions:

  1. Can we get a more specific number of agents, e.g. 10?
  2. Can Pulse handle large numbers of agents, well beyond 15?
  3. Do discounts apply as the number of agents continues to grow?

In all cases the answer has been yes. We aim for flexibility, and have allowed anyone that asked to purchase a smaller number of agents at a time. Pulse can certainly handle many more than 15 agents: some customers have hundreds in production and we’ve always offered discounts for high numbers.

Thus it is about time we reflected reality in our published prices. From now on there are no defined agent pack sizes: you start with a single agent license for US$900, then add as many additional agents as you need. Agents are priced on a sliding scale so they become progressively cheaper as your installation grows. You can see this clearly on our updated sales page.

What does this mean for existing customers? As a matter of policy: no existing customer will lose out. If you have a deal better than the new published pricing, that deal remains. This may mean you can get more agents free, or a discounted renewal price next time around. For reference: the original single agent license is now US$50 cheaper, and this will translate to a US$25 discount for our existing Pulse Standard License holders. The pricing for 5, 15 and 25 agents remains identical, so many customers will see no change. Larger licenses will be dealt with individually as they come up for renewal.

We think this new pricing better reflects our aim to be both up front and flexible. If you have any questions, please contact sales.

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